• Refund - If the product does not meet your expectation upon arrival, you are welcome to send it back within 7 business days of receiving the product for a refund on the merchandise.

• Exchange - If you ordered the wrong product, or simply change your mind, you are welcome to send the item back and exchange it for a new item, you just pay shipping costs.

• Damaged product - If the product arrives damaged we must be notified with a photo within 7 business days so that we can notify the shipping carrier and send you out a new item right away.

The Wooden Phone Standds are coated with a professional wood conditioner made to protect and highlight the natural beauty of the wood and prolong its lifespan.

To clean, wipe with a clean damp cloth. Do not immerse in water.

Orders for non-customized products are shipped out within 2 working days. Customized Orders will be shipped out in 3 to 5 working days.