• [MATERIAL] : Imported ply Wood 

• [QUANTITY] : Package includes 1 piece Plaque (Stand shown in the image is not included)

• [NOTE] : This product is made from natural wooden material. Expect variations in colour and wood grain texture. This is the characteristic of wood and makes each product unique

• Refund - You can return any non-customized product (without custom engraved text or image) within 7 business days of receiving the product for a refund on the merchandise. The product must be returned without any scratches or damage.

• Exchange - You can exchange any non-customized product (without custom engraved text or image). Please send the item back and exchange it for a new item, you just pay shipping costs. The product must be returned without any scratches or damage.

• Damaged product - If the product arrives damaged we must be notified with a photo within 7 business days so that we can notify the shipping carrier and send you out a new item right away. 

• Custom Products: NO RETURNS OR EXCHANGE for custom engraved products.

The wooden plaques are coated with a professional wood conditioner made to protect and highlight the natural beauty of the wood and prolong its lifespan.

To clean, dust with a clean cloth and if needed wipe with a clean damp cloth. 

Orders for non-customized products are shipped out within 2 working days. Customized Orders will be shipped out in 3 to 5 working days.